Thomson Heating Group Ltd ethos is ALL about the customer experience.
We adapt to each one of our customers’ needs and exceed these EVERY time.
At Thomson Heating we all have a growth mindset with a can-do attitude and deliver with a smile.
Regardless of the job, customer or time of year, we carry out our work with pride. We appreciate each on of our customers individually and treat then as part of the Thomson Heating family.
Thomson Heating have over 250 five-star reviews over Facebook, Google, Check a Trade and Yell. The vast majority of comments praise our outstanding workmanship but also our “above and beyond” customer service. This customer centred approach has been the main reason for our continued success. These reviews are genuine paying customers talking about their positive experience with us.
If you take a look over our many review platforms there is a recurring theme of customers feeling we have excelled their expectations. We tailor our service to suit their lifestyle and nothing is ever a problem. We work WITH our customers and treat their home as we would our own with the upmost respect. We have a can do attitude and customers value our excellent communication from polite and professional friendly staff.
Our research shows that the one area customers say that let the experience down when getting work done at their property is the lack of customer service, communication and care for their property. Getting work done by us truly is a breath of fresh air for customers.
Based in Erskine we cover all the surrounding areas. For Heating Engineers, Boiler installations and Servicing in Erskine, Bishopton, Inchinnan, Paisley, Renfrew, Bearsden and Milngavie.